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Return of Goods Authorization

Many analyzer issues can be resolved without it being returned by discussing them with one of our Service Engineers. Please contact us to resolve your issue before you fill out the form. If after contacting us you still feel it’s necessary to return your analyzer, fill out the form and send it by clicking on the button at the bottom of this page.

Providing complete and accurate information will help us meet your expectations. Please read the terms on returns of instruments and parts.

(*) Indicates Required Field

    Company Information

    Company Name*

    Contact Name*

    Email Address*

    Phone Number*

    Customer PO

    Technical Contact Information

    Who should we contact at your company if we have technical questions about your analyzer?

    Full Name

    Email Address

    Phone Number

    Please enter product details

    Click on (+) to add more products

    Serial Number*

    Model*

    Reason For Return*

    To ensure the safety of our employees, please check the box and fill in the information as needed that describes your equipment for return. Any instruments found with unknown contaminants will be quarantined until the issue is resolved.

    Contamination Explaination*
    This Piece Of Equipment Has Been Decontaminated. It Is Free From Chemical, Biological Or Radioactive Contamination And Is Safe To Handle Without Special Handling Precautions.This Piece Of Equipment Has Not Been Decontaminated. It Is Free From Biological Or Radioactive Contamination, But It Has Been Exposed To Chemicals That Require Special Handling.

    If contaminated, please list the significant components.

    Billing Information

    Company Name*

    Contact Name*

    Address*

    City*

    Zip Code*

    Country/Territory*

    State

    Shipping Information

    My shipping information is the same as billing.

    Company Name*

    Contact Name*

    Address*

    City*

    Zip Code*

    Country/Territory*

    State

    Preferred Shipping Method for Return of Instrumentation

    Shipping Method*

    Required Delivery*

    Shipping Terms*

    Shipping Account #*

    Insure Shipment?

    Insured Amount

    By checking this box you confirm that you have read our Privacy Policy, the Legal notice and agree with.*