Field Service Engineer – UK

Are you passionate about tackling technical challenges, delivering excellent customer service, and making a real impact in the field? At ENVEA, we’re looking for a talented and enthusiastic Field Service Engineer to join our team in the UK!

Duties and Responsibilities:

In this exciting and varied role, you’ll be the face of ENVEA, delivering expert service and support to customers in your allocated region. Your responsibilities will include:

• On-Site Expertise: Repair, commission, calibrate, and fault-find (to board level) ENVEA’s state-of-the-art equipment at industrial sites.
• Customer Training: Help customers maximise the potential of their systems with training on functionality and maintenance.
• Problem-Solving: Diagnose technical issues and provide clear solutions, becoming a trusted advisor to our clients.
• Feedback and Collaboration: Share your field insights with our internal teams to drive product improvements and future innovations.
• Documentation: Accurately maintain service records and ensure timely completion of reports.

Knowledge and Skills:

We’re seeking someone who combines technical expertise with a passion for customer service. Our ideal candidate has:

• A degree, HND, or equivalent in Electrical/Mechanical Engineering.
• Experience in electronics, ideally within instrumentation or an industrial environment.
• Previous field service experience (a plus).
• Knowledge of gas analysers or particulate emission monitors (advantageous but not essential).
• Excellent communication and problem-solving skills.
• A full UK driving licence (held for at least three years).

What Makes You a Great Fit?

• You’re a team player who thrives in a fast-paced environment.
• You’re resilient, organised, and can prioritise tasks effectively.
• You have a logical mindset and a passion for delivering outstanding customer service.
• You’re flexible and willing to adapt to new challenges.

Perks of the Job

• Competitive salary and benefits package.
• A strong focus on work-life balance, with travel mostly limited to your local area.
• Comprehensive support from technical specialists, supervisors, and senior engineers to help you succeed.
• Opportunities for professional development and training.
• The chance to work with cutting-edge technology in a globally respected company.
• Travel around Reading and M4 Corridor. Occasional opportunities for international travel.